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All requests for support received by State Schools’ Relief are treated sympathetically and in confidence. Assistance in the form of clothing or footwear is provided directly from our own stock, where possible, and is delivered directly to your school free of charge.
Where a voucher is provided in lieu of physical items, this will be emailed to the school for the student/family to use towards purchases from the school uniform shop, or uniform retailer, on a gap-payment basis.
State Schools’ Relief can only respond to assistance requests from principals, assistant principals and/or wellbeing/ welfare coordinators. Teachers and principals can request further information and clarification by contacting our office on 03 8769 8400.
Parents or carers who are struggling to provide their child’s uniform may need to make an appointment with the school principal or assistant principal/welfare coordinator to discuss their individual situation.
State Schools’ Relief provides support to any Victorian student attending a government school (primary, secondary or specialist), on the advice of the school.
Schools are able to submit an application directly, via our online portal, whenever they believe there is a need to support a student whose family/carers are facing difficulty in providing the appropriate uniform, footwear or educational items for attending school.
All applications are processed within 24 - 48 hours and you will receive confirmation of application/s by email. Orders will then be delivered within 4 working days.